CUSTOMER QUESTIONS & ANSWERS: Q: If I don't receive my package, could I get my refund ? A: Hello dear, If you have contacted with your local post office, and still not received your package within the delivery time, please feel free to contact us, we will give you the refund. Q: Is there any tracking number of my item ? A: Hello Dear, Yes, we will tell you the tracking number when we ship your order, and you could view the shipment status on the corresponding website. SHIPPING AND HANDLING : Shipping Handling WORLDWIDE. The package will be shipped via Standard Airmail and it will take about 10-20 days. The item will be shipped within 7 days. Thank you for your shopping and interest in our products.